What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there an automatic reply response to the sender when they complete a form?

    Asked by Khatiba Grais  on April 12, 2014 at 04:59 PM

    I'm working with a registration form and would like to have receipt of the form acknowledged to the sender of the form. As registrar I get the form in my inbox, but can the registrant also get a note saying thanks for registering....

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    Answered by Cesar on April 12, 2014 at 08:08 PM

    You can indeed send a response to the user once they have completed the form. This is done by setting up an AutoResponse Email on your form. Please review the following guide to learn how to add an AutoResponse Email to your form:



    Do let us know if you need further assistance. Thank you.

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    Answered by Hurkalya_Registrar on April 12, 2014 at 08:50 PM
    Thanks for your response. Now I cant enter email in the select box on the page that looks like an envelope. Nothing comes up in that box using the arrows except select.
    I Look forward to hearing from you!
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    JotForm Support

    Answered by Welvin on April 13, 2014 at 05:18 AM

    If you want to add your own email address as the sender email, you can do that by following this guide: How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert. After adding a custom address, you should be able to select that from the dropdown selection.