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    I'm setting up confirmation e-mails and it won't let me enter the word "e-mail" where it says recipient's address

    Asked by Hurkalya_Registrar on April 12, 2014 at 05:54 PM

    There is a select box with up and down arrows but it doesn't go anywhere.  Ths is on the Auto responder screen that looks like a letter. The box in the lower right says Recipient's e-mail but there is no way to enter "E-mail"

    recipient E-mails and select
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    JotForm Support

    Answered by ashwin_d on April 13, 2014 at 02:53 AM

    Hello Hurkalya_Registrar,

    I am not sure if I have understood your question correctly. Do you mean to say that you want to input an email address in the "Recipient Email" field of your auto-responder?

    It is not possible to input any email address as recipient email in your form's auto-responder. You will only have option to select one of the email field from the dropdown. Please check the screenshot below:

    You can only input an recipient email address in your form notification email alert (notifier). The following guide should help you:  https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Hope this helps.

    Do get back to us if you meant to ask something else. You may also like to share a screenshot of the problem. The following guide should help you in uploading image in your forum post:  https://www.jotform.com/answers/277033

    Thank you!