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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Where do form submissions go?

    Asked by ldsrhb on April 13, 2014 at 01:53 AM

    When a customer submits a form, where does it go? That is, how does one direct submissions to their business email?



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    JotForm Support

    Answered by liyam on April 13, 2014 at 06:42 AM

    Hello ldsrhb,

    Each form has its own submissions page. You can select the form on your myforms page, you can and on the above toolbar panel, a submissions button will appear.  Click on it to view the submissions of the form.


    However, if you're referring to the emails, there are two types of email sending options that JotForm can do to send submissions to an email address:

    1. Notifier or Notification email - This type of emailer sends notification emails to the form owner as soon as he receives a submission

    2. Autoresponder - This is the type of emailer that sends an email to the person who made a form submission.  It requires that the form you have created has an email field in it and you need to set your autoresponder email to use the email field as receipient. You can learn more about autoreponders on this page.

    You can learn more about autoresponders and email notifiers on this page