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    Adding Sales Tax with decimal format

    Asked by GalenWalker on April 13, 2014 at 11:31 AM

    When I try to add CA sales tax to a sale of my product the form will not accept .0875 which is the sales tax in my county. Why not and how am I supposed to enter a sales tax rate equaling that percentage so JotForm will accept it? I tried 0875 thinking that JotForm would know to add a decimal point, but it didn't and the value of that sale was multiplied but that actual amount.

    Suggestion, please add a note somewhere on this screen informing users of how to add the sales tax percentage as I believe every single user trying this will need help if a decimal is not permitted in the entry field.

    Thank you.

    Screenshot
    tax JotForm product county
  • Profile Image
    JotForm Support

    Answered by jonathan on April 13, 2014 at 01:19 PM

    Hi.

    I am able to see what you had pointed out.

    Indeed it can be confusing at first because the message is misleading, since numbers with decimal is still a numeric value.

    BUT to work around this, try starting the input value with zero(0) -- example 0.0875 and it should be accepted.

     

    I will raise the point also to our higher team support so that it can be adjusted a bit.

    Hope this help. Inform us if you need further assistance.

    Thanks!

  • Profile Image

    Answered by GalenWalker on April 13, 2014 at 04:20 PM
    Very good. It works beautifully now. I am pleased that you added sales
    tax and shipping to your form program. It is very much appreciated. I
    should have figured out how to work with it myself but just couldn't
    quite wrap my mind around the entry protocol.
    Thanks again,
    *Galen**Walker**
    *Cybertek**Training Centers Inc**
    *Tel: 951-403-5122 / Fax: 951-346-3650 *
    *www.cybertektc.net*
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on April 13, 2014 at 06:05 PM

    Hi Galen,

    We are glad to know it works good now. 

    Contact us again anytime should you have other inquiry.

    Thanks!