- GalenWalkerAsked on April 13, 2014 at 11:31 AM
When I try to add CA sales tax to a sale of my product the form will not accept .0875 which is the sales tax in my county. Why not and how am I supposed to enter a sales tax rate equaling that percentage so JotForm will accept it? I tried 0875 thinking that JotForm would know to add a decimal point, but it didn't and the value of that sale was multiplied but that actual amount.
Suggestion, please add a note somewhere on this screen informing users of how to add the sales tax percentage as I believe every single user trying this will need help if a decimal is not permitted in the entry field.
- JotForm SupportjonathanAnswered on April 13, 2014 at 01:19 PM
I am able to see what you had pointed out.
Indeed it can be confusing at first because the message is misleading, since numbers with decimal is still a numeric value.
BUT to work around this, try starting the input value with zero(0) -- example 0.0875 and it should be accepted.
I will raise the point also to our higher team support so that it can be adjusted a bit.
Hope this help. Inform us if you need further assistance.
- GalenWalkerAnswered on April 13, 2014 at 04:20 PMVery good. It works beautifully now. I am pleased that you added sales
tax and shipping to your form program. It is very much appreciated. I
should have figured out how to work with it myself but just couldn't
quite wrap my mind around the entry protocol.
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- JotForm SupportjonathanAnswered on April 13, 2014 at 06:05 PM
We are glad to know it works good now.
Contact us again anytime should you have other inquiry.