What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How Do I Edit the PayPal Account Used on Form

    Asked by 4Proffit on April 13, 2014 at 11:51 AM

    I think I entered the wrong paypal address and when the jotform is supposed to direct me to the paypal screen but it just says internal error.

    JotForm and
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    Answered by Cesar on April 13, 2014 at 01:19 PM

    To edit the paypal information you have typed into your form. Open the PayPal Payment tool you ahve on your form, by clicking on the on Wand icon: 

    https://shots.jotform.com/cesar/screens/editpaypalaccount1.png

     

    Once the PayPal Payment Tool Wizard is open, you will find the email address field of the account being used, please verify that your PayPal account is within this field:

    https://shots.jotform.com/cesar/screens/editpaypalaccount2.png

     

    Do let us know if you need further assistance.

    Thank you.