10 SSL Submissions Limit - Form Disabled

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    fiedore
    Asked on April 13, 2014 at 12:21 PM

    I only use the free version of jotform, it's just a one time use (at least for now, can't speak of the future) where I doubt I'll ever need more than 100 submissions, but I accidentally used the secure submission link and my 10 ssl submissions are now filled, I got the warning email but then I got another saying my account will be disabled. I really don't need the paid features, I've already switched the link into the non-secure version.

    Can I keep my forms working? Pretty please? I didn't realise there was a 10 ssl submission limit until I got the warning message today btw.

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    Cesar
    Answered on April 13, 2014 at 01:24 PM

    I have reseted the submission count. Do note this is a one time exception, do make sure to use the non-secure (standard) forms. Please log in to your account and verify the change. 

    Do let us know if you need further assistance. Thank you.

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    fiedore
    Answered on April 13, 2014 at 01:57 PM

    Thanks a lot! Just a hint, whenever someone uses the free version, you could remind them of the 10 submissions limit when they check the secure link option. Thanks for your great service again!

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    David Juárez (Rygar) 
    Answered on June 26, 2015 at 04:08 PM
    Good afternoon:

    I only use the free version of jotform, but I accidentally used the secure submission link and my 10 ssl submissions are now filled, I got the warning email but then I got another saying my account will be disabled.

     

    Please could to help reactivate my account,
    provided to disable "secure " box in the form embed wizard.

    thank you very much..

    My website:
    http://gpo-bits.com.mx/contacto.html

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    Jeanette
    Answered on June 26, 2015 at 06:12 PM

    @Rygar I've reset the counter in your account. Please have in mind this can be done only once in lifetime per account.