What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Typed text disappears

    Asked by weNeighborly on April 13, 2014 at 06:48 PM

    You don't need to reply. I already know the answer.

    "We were not able to recreate the problem."

    Here is the problem which I've complained about before.

    I have spend over 2 hours retyping the same one line of text. What's happening you ask?
    *** Typed text is not there when I view on website
    *** Typed text has shifted to another line
    *** Typed text does not show the font color selected 


  • Profile Image

    Answered by weNeighborly on April 13, 2014 at 09:16 PM

    Well, I'm still working on the same line of text referenced earlier. I have made a discovery.

    Once I bold a piece of text, that action throws everything else out of wack. Very odd!

  • Profile Image
    JotForm Support

    Answered by EltonCris on April 14, 2014 at 03:31 AM


    Is this the form in question http://www.jotform.us/form/22395947044157?

    What specific part of the form is not displaying the right style? Have you tried editing the text using the black HTML button instead on the wysiwyg editor?


    Let us know if you still need assistance with this. Thanks.