- DevinAsked on April 14, 2014 at 12:50 AM
I want to cancel my membership!!!!
- JotForm Supportashwin_dAnswered on April 14, 2014 at 05:28 AM
What is your JotForm account username or the email address you used in your account profile. I am unable to find any details with your email address "email@example.com".
Please sign in to your JotForm account and send use the cancellation request. We will do the needful.
- DevinAnswered on April 14, 2014 at 03:20 PMtry firstname.lastname@example.org
- JotForm SupportTitusNAnswered on April 14, 2014 at 04:31 PM
That email came back to a Jotform account dmalone3641
If you want to cancel the subscription on that accont, kindly do the following:
1. Log into your PayPal account (email@example.com)
2. Find the latest payment you made to us
3. Click on your subscription number
4. Click on "Cancel Subscription" button.
When you cancel your subscription you will not be charged again. Your account will remain on an "Economy" paid plan status till the period for which the last payment applied expires.
Let us know if this helps.