What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Problem with JotForm menu links

    Asked by chicagodramatists on April 14, 2014 at 08:22 AM

    I am currently experiencing problems with JotForm.

    When I log in, the interface shows a few of my forms in the lower right part of the browser, as usual. But when I click the MY FORMS link in the top menu and am taken to the MY FORMS page, the page is empty.

    Also, on the MY FORMS page, none of the top menu links works... not FORM TEMPLATES, PLUGINS, or even SUPPORT. (I had to go back a page to get to a SUPPORT menu item that worked.)

    Please advise.

    Thanks in advance.

    JotForm problem My Forms style size
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    JotForm Support

    Answered by jonathan on April 14, 2014 at 10:27 AM

    Hi,

    This must be a temporary glitch that was immediately been rectified.

    Can you please try also clearing your browser's cache first and then check again.

    I am NOT able to reproduce this issue as of this time on my end.

    Kindly inform us if the issue remains.

    Thanks!