What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Bug - Gift Registry Widget hidden within collapsed iframe for FF and IEAsked by IndySOW on April 14, 2014 at 10:35 AM
I am using Gift Registry embedded on our website, and it doesn't show up on all computers / browsers.
It seems to be at random.
Any suggestions for how to fix it?
I ran a test on your form and the Gift Registry Widget does not show up as you stated. I found this was happening because it is broken when viewed in FireFox. However when seen in Chrome it works fine. It was the result of an iframe containing the widget that is condensed too much when used inside of the pagebreak it looks like.
Anyhow, I've pushed this matter over to our dev's so they can take a quick look at it and fix it as I don't think that should be happening. We will update you here as soon as we know something more.
Thank you so much! ☺