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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need to have one product which does not get taxed

    Asked by electroniccarbook on April 14, 2014 at 12:33 PM

    Is it possible to have one item which is taxed and one that is not taxed on the same Paypal account?  I only see the option for tax or no tax in Paypal and can't figure out if I can modify it on my form.  Thank you.

    Page URL:
    electroniccarbook.com(orderpage)

    product one product tax paypal account same and
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    JotForm Support

    Answered by KadeJM on April 14, 2014 at 01:51 PM

    You should be able to do that if you go back into your form's payment integration for paypal and mark which product(s) you want your tax to be applied to as " exempt ".

    Example:

  • Profile Image

    Answered by electroniccarbook on April 17, 2014 at 09:08 AM

    I can't find the page shown.  I have chosen multiple products, but they don't seem to have these properties.  Is it that I don't have Paypal Pro or something?

  • Profile Image

    Answered by EliezerN on April 17, 2014 at 12:25 PM

    Hi,

    Please note that the page where the Taxes option appears is after the Products page in the Payment wizard, here is how to find it: 

    (Click on the image to make it bigger)

    Please inform us if you need further assistance with this query.

    Thanks