What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I just upgraded to Premium but my form doesn't appear?

    Asked by igiveahoot on April 14, 2014 at 12:35 PM

    Can jotform re-enable my form that I had created using the free version?  It's still the same account. I really don't want to spend the time creating another form.

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    Answered by jedcadorna on April 14, 2014 at 01:30 PM

    I can see that your account is now active and set to Premium so your forms should work fine now. If you need further help please post your concern here http://www.jotform.com/contact.