sending the form without empty fields

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    bbrusamoli
    Asked on April 14, 2014 at 01:30 PM

    in JotForm has the option to send e-mail with the form, but without the fields that are empty and / or hidden. I'm using the default e-mail notifier, but still gets all the fields for me. I have to do?

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    Welvin
    Answered on April 14, 2014 at 02:30 PM

    Hi,

    You have to enable Hide Empty Fields on Email settings to your form. Please follow this guide: How-to-Hide-Empty-Fields-on-Email-Alerts

    Thanks

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    bbrusamoli
    Answered on April 14, 2014 at 02:34 PM

    I've done that and still appears in the other fields.

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    Welvin
    Answered on April 14, 2014 at 03:26 PM

    Hi,

    Is this the form URL in question: http://www.jotformz.com/form/40973955258670 ? If yes, I've fixed it for you. Kindly try it again.

    Thanks

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    bbrusamoli
    Answered on April 15, 2014 at 09:15 AM

    Perfect! You can do the same with this other form? thank you

    http://form.jotformz.com/form/40569147929669

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    jonathan
    Answered on April 15, 2014 at 10:47 AM

    Hi,

    I checked your form http://www.jotformz.com/form/40569147929669 settings

    and noted that it was already set-up correctly to Hide Empty fields on e-mails.

     

    Inform us if you need further assistance.

    Thanks!

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    bbrusamoli
    Answered on April 17, 2014 at 12:57 PM

    Yes, it is set up this way, but keep getting all fields. Is it something in the transmission?

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    bbrusamoli
    Answered on April 17, 2014 at 01:08 PM

    Experts, managed to solve the problem =D 

    When I sent did not eliminate empty fields because I customized the form. 

    Thanks to all