Free plan - 100 submissions or 10??

  • Profile Image
    iShareResearch
    Asked on April 14, 2014 at 01:35 PM

    I currently have the free plan which states 100 submissions, but now I just received an email stating that I only have 10. Someone please tell me what is going on?

  • Profile Image
    TitusN
    Answered on April 14, 2014 at 02:53 PM

    Hello,

    Yes, you have 100 submissions on a free plan.

    But you have 10 secure submissions- meaning that the manner through which you have shared the form is by using a https:// link or an SSL enabled embed script/code as shown in this guide.

    You can review the limitations of the free plan on this page.

    To use the 100 submissions, please re-share the form, only this time exclude the secure link/secure embed code option - such that your form will be on a http:// link/ or the embed script will not have the secure option checked. 

    Does this clarify things? Let us know.

  • Profile Image
    iShareResearch
    Answered on April 14, 2014 at 03:00 PM
    It is not a secured link. It is an embedded link that I needed to input into my website. Can you please review the html, and let me know if it still secure or not??


    Shayla Darrett (Owner/CEO)
    Corporate Office
    iShare Research & Opinion, LLC.
    Office: 844-2-iSHARE (844-247-4723) ext.512
    Fax: (844) 245-7252
    www.iShareResearchandOpinions.com
    Corporate@iShareResearchandOpinions.com
    HAVE ANY FRIENDS THAT WOULD LIKE TO BE PAID FOR THEIR OPINIONS?
    Have them join our Database! http://www.iShareResearchandOpinions.com/#!join-our-database/c1pcq
    Visit us on:
    Facebook - facebook.com/iShareResearchandOpinions
    Twitter - twitter.com/iShareResearch
    Instagram - instagram.com/ishareresearchandopinions
    LinkedIn - linkedin.com/pub/ishare-research-opinions-llc/94/a5b/777/
    ...
  • Profile Image
    TitusN
    Answered on April 14, 2014 at 03:13 PM

    I checked your website on this link and I saw that the form is embedded without a secure embed code - which means you should not be accumulating secure submissions.

    I did a test submission - and your normal submission counter responded - so I'm not sure we currently have a bug that could be accumulating your SSL submission count.

    I have reset your SSL limit, and would like to monitor your account if the error persists so that we can investigate the cause.

    If you get a notification that you have exceeded the 10SSL submission limit - please let us know right away and we will check the cause of the issue.

    Thanks.

  • Profile Image
    iShareResearch
    Answered on April 14, 2014 at 03:20 PM
    Thank you so much for all your assistance, I really appreciate it.
    Shayla Darrett (Owner/CEO)
    Corporate Office
    iShare Research & Opinion, LLC.
    Office: 844-2-iSHARE (844-247-4723) ext.512
    Fax: (844) 245-7252
    www.iShareResearchandOpinions.com
    Corporate@iShareResearchandOpinions.com
    HAVE ANY FRIENDS THAT WOULD LIKE TO BE PAID FOR THEIR OPINIONS?
    Have them join our Database! http://www.iShareResearchandOpinions.com/#!join-our-database/c1pcq
    Visit us on:
    Facebook - facebook.com/iShareResearchandOpinions
    Twitter - twitter.com/iShareResearch
    Instagram - instagram.com/ishareresearchandopinions
    LinkedIn - linkedin.com/pub/ishare-research-opinions-llc/94/a5b/777/
    ...