What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can we pay you to customize the joform.com software we purchased?

    Asked by Jason Strohm on July 28, 2011 at 11:32 AM

    Can we pay you to customize the joform.com software we purchased? Currently the software contains the options for eCommerce and we are not allowed to use it unless those features are removed. Can we ask for you to remove the ecommerce materials and if so, what amount of money do you require? Let me know, thanks.



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    JotForm Support

    Answered by liyam on July 28, 2011 at 01:03 PM

    Hello Jason,

    Thank you for posting.

    I will forward this matter to our next tier support. They will be the one to respond to your inquiry.

    Thank you for your patience.

    Warm regards,


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    JotForm Founder

    Answered by aytekin on July 29, 2011 at 05:26 AM

    Please email us JotForm Application related questions instead of using the support forums at jotform.com.