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My coupon codes do not workAsked by ReaganGuzman on April 14, 2014 at 06:14 PM
I've always used Facebook Friends and fun times as coupon codes. When you fill out the form, and enter the coupon code, it automatically combines the space and says its invalid.
I also emailed a month ago and never heard a response from jotform about trying to make new coupon codes and it was not allowing me to use words.
Please help me remedy this issue.
I have checked the Coupon feature and it appears this is not possible when creating coupons. As you will receive the following warning:
Only alphanumeric characters are accepted
This is to avoid conflicts on the code, so no fake coupons can be used and to prevent real coupons from not working. I would kindly suggest to utilize a coupon code that does not contain spaces.
We do apoligize for the inconvenience. Thank you.