What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how can I get a state drop down menu to work with my payment widget

    Asked by beckygnle on April 14, 2014 at 07:01 PM

    I am using Paypal and am only collecting tax for PA. When I use the address quick form it wants to connect the tax to country. When I create fields called address , city, state, zip the payment widget does not recognize them to connect to sales tax.

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    JotForm Support

    Answered by EltonCris on April 14, 2014 at 08:13 PM


    It's working fine when I tested it here.

    I am using regular dropdown with special options.

    Please try it again with your browser's cache cleared and let us know how it goes. Thanks!