- markashtonAsked on April 15, 2014 at 05:57 AM
I use jotforms as little web-apps ...
I use a custom domain for a seamless branded Client experience
However, your "form not found" page is compromising this for me ... see pic below
Why am I concerned .... I've had a funny conversation with a client enquiring about this!
It took me months to get you to change the title of your reports in the reports section.
can I suggest you change the Jotform 3.0 which gives everything away to our clients ... to "Form Not Found" ... that is a change in the template to the Page Title ... simple HTML ... will take seconds not minutes.
Can I request this ... or at least the option to change it in Form warnings ... Preferences, etc
- JotForm Supportashwin_dAnswered on April 15, 2014 at 07:59 AM
I'm sorry for the trouble caused to you.
I am sending your request to our back end team. I cannot provide you an ETA on this. We will get back to you as soon as we have any update from them.
- markashtonAnswered on April 16, 2014 at 10:35 AM
would this just be case of changing the wording between the title tag of this template to say "Form Not Found" rather than Jotform 3.0 ?
I have a client who has questioned this ... and i can't do anything until i have a fix of sorts.
would this be possible to fast track. i'd be most grateful
- jedcadornaAnswered on April 16, 2014 at 11:32 AM
Your request was already submitted by my colleague and the severity of the ticket that was submitted will be our developers decision so we can't really promise any date.
Looks like simple to change but I really don't have an idea what would it takes to change the text that you requested. This thread is marked as important and you will surely be notified here once this has been applied. We thank you for your patience on this.
- markashtonAnswered on April 18, 2014 at 06:24 AM
I do ... this is just text in between the html <title> tag like this ...
Could I suggest a quick change to this ...
<title>Form Not Found</title>
Ask Aytekin if he could fast track it ... i'm sure it is a 2 minute job
- CarinaAnswered on April 18, 2014 at 11:05 AM
Your suggestion was added to the request. Regarding the faster resolution it might depend on the work load developers have right now. Requests have a priority given, but even inside the high priority is an ordered list of requests that came first.
You will be notified through this thread once they have an update.
- markashtonAnswered on May 10, 2014 at 07:55 AM
Any chance this could be implemented please ... just for the transparency ... one can change the message on this page which is great ... it is just that the Jotform 3.0 is not really appropriate.
- JotForm SupportjonathanAnswered on May 10, 2014 at 08:36 AM
Your latest message have reached our dev team. I can only ask for your patience and understanding.
This thread will be updated when status update is available.
- markashtonAnswered on June 10, 2014 at 04:37 AM
Can I request this be done please. I'd be most grateful. What's the status for it?
- JotForm DeveloperhasanAnswered on June 10, 2014 at 04:49 AM
I'm looking it right now. Sorry about that.
- JotForm DeveloperhasanAnswered on June 10, 2014 at 05:07 AM
I made that change. It prints the error title now. I'm sorry for the delay.
Have a nice day.
- markashtonAnswered on June 10, 2014 at 05:50 AM
Thanks very much.