Forgot Password but can't access the registration mail-adress any longer

  • Profile Image
    Thomas Drechsel 
    Asked on April 15, 2014 at 06:13 AM

    Dear Support-Team,

    we forgot our Password for username "dmnsolutions". The created forms are used on our website:
    www.dmn-solutions.com. 

    Unfortunately we are not able to access the e-mail-adress we entered during the registration process.
    Is there a way for you to verify that we are the legal owners of that forms? 

    We can upload a file or send you a Mail from info@dmn-solutions.com if this necessary.

    Best regards

    Thomas Drechsel 

  • Profile Image
    TitusN
    Answered on April 15, 2014 at 08:20 AM

    Hello Thomas,

    The account dmnsolutions was created using web@dmn-solutions.com.

    If you attempt a password reset - it should go to this account.

    Is that the email you have no access to?

    Would you like the account email to be reverted to info@dmn-solutions.com?

    Let us know.