What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Forgot Password but can't access the registration mail-adress any longer

    Asked by Thomas Drechsel  on April 15, 2014 at 06:13 AM

    Dear Support-Team,

    we forgot our Password for username "dmnsolutions". The created forms are used on our website:

    Unfortunately we are not able to access the e-mail-adress we entered during the registration process.
    Is there a way for you to verify that we are the legal owners of that forms? 

    We can upload a file or send you a Mail from info@dmn-solutions.com if this necessary.

    Best regards

    Thomas Drechsel 

    Page URL:

  • Profile Image
    JotForm Support

    Answered by TitusN on April 15, 2014 at 08:20 AM

    Hello Thomas,

    The account dmnsolutions was created using web@dmn-solutions.com.

    If you attempt a password reset - it should go to this account.

    Is that the email you have no access to?

    Would you like the account email to be reverted to info@dmn-solutions.com?

    Let us know.