Forgot Password but can't access the registration mail-adress any longer

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Thomas Drechsel
Asked on April 15, 2014 at 06:13 AM
Dear Support-Team,

we forgot our Password for username "dmnsolutions". The created forms are used on our website:
www.dmn-solutions.com.

Unfortunately we are not able to access the e-mail-adress we entered during the registration process.
Is there a way for you to verify that we are the legal owners of that forms?

We can upload a file or send you a Mail from info@dmn-solutions.com if this necessary.

Best regards

Thomas Drechsel
Page URL:
http://www.dmn-solutions.com/seminareevents/fluke-cctt/
- forgot password
- can't access
JotForm Support

TitusN
Answered on April 15, 2014 at 08:20 AM

Hello Thomas,

The account dmnsolutions was created using web@dmn-solutions.com.

If you attempt a password reset - it should go to this account.

Is that the email you have no access to?

Would you like the account email to be reverted to info@dmn-solutions.com?

Let us know.