What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am logged into my account, however I am not able to see any of my forms.

    Asked by amfrazier on April 15, 2014 at 10:09 AM
    My Forms my account
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    Answered by Carina on April 15, 2014 at 11:55 AM

    I checked your amfrazier account and also confirmed that no forms are in this account. I also checked your trash and there was no form either. 

    After further investigation I saw several accounts under the same IP address. Can you please provide us form's or website's url so we can look better into this issue?

    Thank you

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    Answered by amfrazier on April 15, 2014 at 12:40 PM
    It seems to be working fine now, thank you.
    ...
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    Answered by Carina on April 15, 2014 at 01:09 PM

    Please get back to us if further support is needed.

    Thank you

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    Answered by amfrazier on April 25, 2014 at 12:41 PM
    Hello,
    Are you all experiencing technical difficulties? I’m having trouble accessing my forms.
    ...
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    JotForm Support Manager

    Answered by Jeanette on April 25, 2014 at 02:07 PM

    We are sorry about this.

    Our Engineers are very aware of the problem and are working in this moment to fix it ASAP.