How can I determine what my jotform account is based on the form id?

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    Turner
    Asked on July 28, 2011 at 03:14 PM

    Hello, I'm a web developer working for locusenergy. Their site was previously completed by another company who used jotform to make the site. I cannot get in touch with them. All we have is the jotform form ID of 93024031763. How can I determine the username or email address used to signup, which may help our client locate the password or be able to reset the password?

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    allanftd
    Answered on July 28, 2011 at 03:24 PM

    Hi Turner,

    Based on our records, Form ID 93024031763 is linked to JotForm username locusenergy. The email address is info@locusenergy.com.

    Please let us know if we can be of further assistance. Thank you for using JotForm!

    JOTFORM SUPPORT 

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    Turner
    Answered on July 28, 2011 at 04:06 PM

    Thanks for the quick response. We're also using jotform v2, but the script to which it points is missing: http://jotform.com/js/form.js?v2.0.1205

    Until we can sort out the account info, we will have to stick with v2. Jotform v3 looks very promising, eliminating tables, etc. Specifically a validate(obj, req) function is needed to validate the form.

    Thanks.