What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Frustrated, Multipayment Form

    Asked by LegalJeff on April 15, 2014 at 01:45 PM

    I created a multipayment option in my form accourding to "How to Create a Basic Multiple Payment form" in the JotForm Forum but I can't get rid of a unknown field that keeps showing up in both my payment options field. Can you help, FYI JotForm crashed (JotForm Error - Offline) several times while I was building my payment forms.

    See my Form: http://www.jotform.com//?formID=40791136981965

     

    Thanks for any help.

     

    Second question:

    Do I need that page break? Not sure if that is a good way to separate the information part of the form and the payment side. Looking for another opinion on the look and flow of the form...

    Page URL:
    http://www.jotform.com//?formID=40791136981965

    Screenshot
    multipayment payment form JotForm style size payment options
  • Profile Image
    JotForm Support

    Answered by EltonCris on April 15, 2014 at 02:56 PM

    Hi,

    You have to embed the form using iframe embed code when you use multi-payment workaround. http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. This should prevent that field from showing on your form. That field is actually part of your form, it is always hidden by default for security purposes. I believed that's used to deter bots/spammers from auto-submitting the form.

    --

    By the way, I just want to remind you that your current setup is not the same as the multi-payment workaround. Note that each form works independently. The data entered on the main form will not be captured unless the submit button is part of the main form. The submit button only captures the form data from where it belongs to, in other words, if the submit button is on the payment form, once you submit the form, only the payment form will be submitted and captured excluding the main form.

    Hope this clarifies a bit. Thanks!