What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Are submission limitations tracked by the calendar month or from the date of a subscription begins?

    Asked by Bill  on April 15, 2014 at 02:31 PM

    We are trying to decide on a price option.

     

    Thanks, 

     

    Bill

    thanks
  • Profile Image
    JotForm Support

    Answered by Mike_T on April 15, 2014 at 03:22 PM

    Let me please inform you, that we reset the limits on the first day of each month.

    However, users are being billed from the date of their subscription. For example, if you upgrade today, your limits will be increased immediately, your submissions counter will reset to 0 on May-01-2014, and the Next Billing date will be May-15-2014.

    Please feel free to contact us if you need any further assistance. We will be happy to help.