What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Checkbox Widget does not Show on Firefox - Conditional Rule

    Asked by RogerYelvington01 on April 15, 2014 at 03:44 PM

    Hey Guys!

     

    In Chrome the dropdowns are working fine, but in firefox the labels are showing, but not the check list.  I've tried clearing the cookies / cache, browser restart etc.  Please advise, thank you!

     

    http://form.jotformpro.com/form/40998161111957

     

    Roger

    Page URL:
    http://form.jotformpro.com/form/40998161111957

    cache check dropdowns
  • Profile Image

    Answered by Cesar on April 15, 2014 at 06:30 PM

    I have tested the form both on Chrome and on FireFox, I have been able to replicate the issue you've described. I have also cloned the form to test a clone version of your form. The issue is also replicated on a cloned form. I have noticed that the checklist will appear when the browser is refreshed.

    At this time I will raise a ticket to the development team so that they can review this further. Once they have any updates on this ticket they will let us know through this thread. Thank you.

  • Profile Image

    Answered by digiosolutions on June 10, 2014 at 07:46 AM

    disregard. sorry :)