What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a mechanism for offline use and submission once internet access is gained?

    Asked by Ariley on July 28, 2011 at 04:24 PM

    If we are in an area that has a poor connection, are we able to still enter information into an offline format and submit later?

  • Profile Image
    JotForm Support

    Answered by NeilVicente on July 28, 2011 at 04:32 PM

    Hi,

    Unfortunately no, that is not possible. HTML forms are viewed under a browser and gets submitted to a server. There is no way for forms to save entered information temporarily and then submitted later when connection is resumed

    There might be browser add-ons built specifically for that feature (I'm not sure), but Jotform itself does not and can never have that mechanism. HTML forms do not work that way, sorry.

    Hope I was able to shed some light into your question. Feel free to contact us again if there's anything else. Thanks!


    Neil

  • Profile Image

    Answered by Ariley on July 28, 2011 at 04:48 PM

    Is it possible to use offline at all?  We can pdf the data ourselves.

  • Profile Image
    JotForm Support

    Answered by NeilVicente on July 28, 2011 at 05:00 PM

    You can upload the pdf's into a form with a file upload field, but the data will remain in pdf format. There is no way to automatically convert the data into a format used by the form's database. It will just show up in the submissions page as a link to the pdf file.