I had try many times, after Click "View Submissions" it appear blank, what happen? How to slove?

  • KGKoay
    Asked on January 1, 2022 at 12:21 AM


    1641014280 61cfe40848357 Screenshot 2022 Screenshot 101641014279 61cfe407ea436 Screenshot 2022 Screenshot 21

  • Jeric JotForm Support
    Replied on January 1, 2022 at 1:10 AM

    Hi there,

    Thanks for reaching out!

    I've checked on my end and it appears to be working as intended. Can your clear your mobile browser's caches and cookies? You may also try using a different browser or alternatively, install the Jotform App.

    If the issue persists, feel free to reach back and we'll be happy to help.

    Regards!

  • KGKoay
    Replied on January 1, 2022 at 3:27 AM

    Thanks for fast respond

    Now having other problem, I down load app but i find out the Form having repeated info as attach file1641025609 61d01049921a4 Screenshot 2022 Screenshot 101641025609 61d0104931908 Screenshot 2022 Screenshot 21
  • Mary JotForm Support
    Replied on January 1, 2022 at 3:33 AM

    Hi KGKoay,

    To better address your concern, I have moved it to a new thread here: https://www.jotform.com/answers/3631780-duplicate-submissions

    I will be responding to your concern shortly.

  • KGKoay
    Replied on January 8, 2022 at 8:33 AM
    How come i cant see my data
    ...
  • Nina_J
    Replied on January 8, 2022 at 8:37 AM

    Hi there,

    I believe that the issue previously was duplicate submissions, and now you are unable to see the data again. May I confirm if this is the same case with your first concern in which you see blank submission?

    Otherwise, give us more details so we can help you accordingly.

    Best,