Duplicate Submissions

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    KGKoay
    Asked on January 01, 2022 at 03:31 AM
    Now having other problem, I down load app but i find out the Form having repeated info as attach file1641025609_61d01049921a4_Screenshot_20221641025609_61d0104931908_Screenshot_2022
  • Profile Image
    Mary
    Answered on January 01, 2022 at 03:34 AM

    Hi KGKoay,

    Thank you for reaching out.

    It seems your form is getting resubmitted this is why you are getting duplicated submissions. If the user opens their browser again with the submit page link still there, the form will get resubmitted.

    Please try any one of the following methods to avoid resubmitting your form.

    To add a Captcha field in your form please follow the guide below.

    https://www.jotform.com/help/205-How-to-Add-a-Captcha-Field

    You can set unique submissions as shown on the link below.

    https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form

    Lastly, you can set form limits based on questions.

    https://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question

    If you need further assistance please let us know.

  • Profile Image
    KGKoay
    Answered on January 01, 2022 at 08:20 AM

    1641043062_61d05476e3f28_IMG-20220101-WA

    I use computer Version how to do amendment?


    Compare to handphone where is more easy

  • Profile Image
    Gilbert
    Answered on January 01, 2022 at 08:35 AM

    Hello,

    As mentioned by my colleague, it would be advisable to add a captcha field and set unique submissions on your form to prevent multiple/duplicate submissions.

    Making these changes to your form would be easier if you use a desktop computer instead of a phone device.

    Please click the corresponding guides below for more details on how you can set them up on your form:

    How to Add a Captcha Field - additional security against spammers

    How to Set Unique Submissions on a Form - setting this up would prevent multiple submissions in a form

    How to set Form Limits Based on a Unique Question - this would limit unique entries on your form. Meaning the submission won't be accepted if a certain similar entry already exists in the past submissions.

    Let us know if you have any other questions or concerns.

  • Profile Image
    KGKoay
    Answered on January 08, 2022 at 07:55 PM
    Can you help me to recover the data please

    ...
  • Profile Image
    Mary
    Answered on January 08, 2022 at 09:19 PM

    Hi KGKoay,

    Thank you for getting back to us.

    I have moved your question to another thread, I will respond to the new thread shortly.

    https://www.jotform.com/answers/3651405