I am trying to fill out the Opportunity Intake Form which asks for verification which is sent to my email address but when I get out of the form to ge

  • Profile Image
    Ida Jewer 
    Asked on January 01, 2022 at 08:56 PM


  • Profile Image
    Pamela_O
    Answered on January 02, 2022 at 01:14 AM

    Hi Ida,

    Thank you for reaching Jotform Support!

    It seems like your query is incomplete. Can you kindly give us more information about your concern? Are you inquiring about a form that was sent to your email? If yes, we kindly ask you to please contact the form owner regarding the issue.

    Let us know how we can assist you further.

  • Profile Image
    Ida Jewer 
    Answered on January 02, 2022 at 07:33 AM
    The form was in a document that was sent to the email address. The problem
    is the form is asking for a code verification and the code is sent to the
    email address. In order to get the verification code I have to exit the
    form and when I try to get back in the form to put in the code the form is
    no longer there and so I have to start the process again with the same
    result. I am using an I-Pad. How can I go from one to the other and not
    lose the form. Thank you. Ida
    ...
  • Profile Image
    Amos_W
    Answered on January 02, 2022 at 07:47 AM

    Hey there,

    If you're filling the form on Safari, do you go back to the tab of the form?

    Let's say, you click on the "Send Verification" button, then you go to the Gmail app (home button>Gmail) and then you go back to safari (Double click home button>safari)

    When you do it like so, does the form comes empty?

    Can you please try filling the form on a computer?

    Please let us know if you need any further assistance

    Thank you