What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Scrip conflict.

    Asked by juiceandblend on April 16, 2014 at 06:45 AM

    I have an issue, I have a lightbox popup to view the product images. But as soon as I add your lightbox code the iamge lightbox stops working. Now when you click on an image it jsut opens the image in the page and leaves the site? If I remove the script reference:

    <script src="http://max.jotfor.ms/static/feedback2.js?3.2.1336" type="text/javascript">

    My image lightbox works fine. I have looked at lots of posts but none have the answer?

    AN example of this issue can be found here:

    http://www.juiceandblend.com.au/drinkware/ball-regular-mouth-quilted-12oz-jars-350ml

    If you click on the main image you will see the page open to the full image and no light box. The jotform light box is working perfectly. You can test this by clicking the banner to the right of the logo in the header.

    Hope you have a simple answer have spent ages on this issue.

    Thanks

    Page URL:
    http://www.juiceandblend.com.au/

    JotForm product site static
  • Profile Image
    JotForm Support

    Answered by EltonCris on April 16, 2014 at 08:58 AM

    Hi,

    Here's the easiest solution.

    Simply moved the lightbox script code (excluding the hyperlink code) under the last meta code on your page.

    See this image for a guide:

    Regards!

  • Profile Image

    Answered by juiceandblend on April 17, 2014 at 09:00 AM

    Thanks, i tried what you suggested but the light box from the image still opened in a new page. i then played with the placement and this seems to work.

     

     

    DOCTYPE html>

     <html>

    <head>

    <script src="http://max.jotfor.ms/static/feedback2.js?3.2.1336" type="text/javascript">

    new JotformFeedback({

    formId:'41007678810857',

    base:'http://jotform.co/',

    windowTitle:'Join our list here',

    background:'#333333',

    fontColor:'#FFFFFF',

    type:1,

    height:250,

    width:500

    });

    script>

     

    <title>Ball REGULAR Mouth Quilted 12oz Jars (350ml) - Juice and Blendtitle>

     

    Thanks

  • Profile Image
    JotForm Support

    Answered by EltonCris on April 17, 2014 at 09:20 AM

    I see, that's a good find. Cheers! =)