You did not address my last question or a robot did!!!!

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    Asked on January 02, 2022 at 04:44 AM

    I received an email as the account holder of this account that you could not process my autopay for this account!!

    How could you misunderstood my last question about this? Please have a real person interpret and contact me as there should not be any issue of why my auto pay declined!

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    Answered on January 02, 2022 at 05:32 AM

    Hi arenaissancehealthgresham,

    Thank you for reaching out.

    I checked this account and see that this is under a Free Subscription.

    Can you please provide us with the correct email address for the paid account so we can check it on our end?

    We will wait for your reply.