Please refund my payment for $308.88

Please refund my payment for $308.88 and downgrade me to a free account.

Hi,

Thank you for contacting Jotform Support. We appreciate you reaching out.

I understand that you wish to downgrade to starter plan.
Before doing that, please back your your data to avoid losing of any submissions.

How-to-Export-All-of-Your-Data-at-Once

How-to-Download-Form-Submissions-as-Excel-CSV-PDF

How-to-Download-the-Submission-Files

After doing so, please let us know so we can escalate the issue over to the relevant team for refund and subscription cancelation.

Regards.