Unable to update the email address of the account

  • MELANIE_PEREZ
    Asked on January 2, 2022 at 4:58 PM

    I have updated my email several times and it keeps going back to the old one

  • roneet
    Replied on January 2, 2022 at 9:48 PM

    What is the new email that you are trying to update with?

    Looking forward to your response.

    Thanks.

  • MELANIE_PEREZ
    Replied on March 30, 2022 at 12:38 PM
  • Samuel_Ray Jotform Support
    Replied on March 30, 2022 at 3:57 PM

    Hi MELANIE_PEREZ,

    It looks like your concern has already been handled on a separate thread. Please refer to this link for further assistance: https://www.jotform.com/answers/3893819

    Thank you.