- Ed PhelpsAsked on April 16, 2014 at 10:29 AM
I put in my adress and my zip code and at both locations that told me, "add your address and zip code" in which I had already done. I need your help other than trying to do this off of the website. Please contact me at 937-9931 so we can work on the problem and solve it. Thank you for your help.
Phelps Composite Towers
- JotForm SupportWelvinAnswered on April 16, 2014 at 11:14 AM
Unfortunately, we do not provide support over the phone. Is that an issue with submitting your Payment to us for your subscription? If yes, please let us know your email address here so we can check our records.
- Ed PhelpsAnswered on April 16, 2014 at 01:50 PMTo Whom It May Concern,
As I mentioned I had filled out the Grant information and finally wanted to make my payment through PayPal. PayPal brought up two areas that were filled in correctly, however two red warnings appeared, telling me I had filled the two areas incorrectly. So if your company can tell me why this is happening, I will be glad to hear your response. I am simply trying to get your required money to your organization to see if I can become a candidate for a grant. My email address is firstname.lastname@example.org. Thank you for your help.
Phelps Composite Towers, LLC
- JotForm SupportTitusNAnswered on April 16, 2014 at 03:26 PM
I'm not sure we understand what you mean by 'Grant Information'
Please share the website link (URL) where you were trying to enter your paypal information (sounds like a grant application), we shall test it for you and advice.
Was the website our pricing page? http://jotform.com/pricing
Please let us know - and thank you for your patience.
- Ed PhelpsAnswered on April 16, 2014 at 06:40 PMTo Whom It Concern,
The document was a one page PayPal that requested a $5 payment. I had to my name, address and Visa Credit Card number. I had problems with the address portion and zip code portion. Ilook forward to hearing back from you.
- CesarAnswered on April 16, 2014 at 08:49 PM
So that we can further assist you. Please provide the exact URL where you are accessing the Grant Information Form. I have a feeling you maybe accessing on of our user's forms. But to verify this we need the internet address you are accessing to verify this.
Do let us know the requested information to further assist you. Thank you.