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    Norton Anti-Virus Issue

    Asked by macbsa on April 16, 2014 at 11:12 AM

    i receieved this notice from someone trying to use the form to order merchandise. It's the Jubilee Gear Order form:

     

    I was on the Jubilee Registration page of MAC to check out the Jotformpro website for prices to report back to our troop. When I clicked on the link at the bottom of the Jubilee Registration page my Norton Anti Virus reported this as an Unsafe Website listing it as " Identity Threats: 1. and Phishing Attacks ".

     

    How can we make this stop so people using Norton Anti-Virus can order our items?

    Page URL:
    http://www.mac-bsa.org/camp_details.aspx?ID=2712

    anti-virus order form style size font
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    JotForm Support Manager

    Answered by Jeanette on April 16, 2014 at 12:35 PM

    We have been informed about that recently, so we have sent a dispute to Norton regarding to our jotformpro domain so they have to whitelist it.

    Hopefully the problem will be resolved as soon as possible

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    Answered by macbsa on April 16, 2014 at 12:40 PM
    Great, thank you very much! Will you please let me know when Norton has white listed?
    Thanks,
    Sarah Arnold | Communications Specialist
    BOY SCOUTS OF AMERICA
    Mid-America Council
    12401 West Maple Road | Omaha, NE 68164
    P 402.431.9272 ext. 244 | F 402.431.0444
    [cid:image008.jpg@01CF5968.662B2C50]
    Join our mailing list.
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    ...
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    JotForm Support Manager

    Answered by Jeanette on April 16, 2014 at 12:56 PM

    I am not sure when Norton support will respond to us. I have just sent a verification of the site ownership with Jotform norton's account. Hopefully it will not take that long