CANNOT LOGIN - DISABLED

  • Amanda Lambros
    Asked on January 3, 2022 at 6:24 AM

    I was hacked on Christmas and cannot login....please help!!!!

    info@amandalambros.com


    Amanda

    Jotform Thread 3634348 Screenshot
  • Girish JotForm Support
    Replied on January 3, 2022 at 6:29 AM

    Hello,

    We have responded to your concern on your duplicate ticket: https://www.jotform.com/answers/3634316-cannot-login

  • Amanda Lambros
    Replied on January 3, 2022 at 6:34 AM

    The above is redirecting to a 404 page. Please help

  • Jovanne JotForm Support
    Replied on January 3, 2022 at 6:36 AM

    Hi,

    I have now set the ticket to public. Please check and let us know if you have further questions.

    Thank you!

  • Amanda Lambros
    Replied on January 3, 2022 at 6:38 AM

    Hi Jovanne

    I still am not able to login. Please help. Amanda

  • Marina_V
    Replied on January 3, 2022 at 7:23 AM

    Hi,


    We apologize for the inconvenience this has caused you.

    I can see from the other thread that it has been escalated for further review and our team is now working on it.

    This thread will be updated as soon as a new development becomes available.

    Regards.