HIPAA - Files integrations

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    Asked on January 03, 2022 at 10:12 AM


    In order to configure HIPAA in my account I get an error that integration with One Drive is not supported.

    What options are there for integrating the form to be able to export the form and it's attachments to an external app?



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    Answered on January 03, 2022 at 10:32 AM

    I have checked your form and it seems that the integration with OneDrive was done before your account was HIPAA compliant.

    Please note that OneDrive is HIPAA compliant however, as your previous forms was not compliant to HIPAA it is required that the integration would be removed and you add it back again once you enabled HIPAA.

    HIPAA compliant integrations should have HIPAA logo as shown below.


    For more information regarding HIPAA, you can check this link https://www.jotform.com/hipaa/features/

    If you have further questions, please let us know.