What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Bug - Revisions to form are not being saved.

    Asked by fyastudio on April 16, 2014 at 12:52 PM

    I have made a number of changes to the conditions of my forms which include changing the order of the conditions and disabling certain conditions. I have carefully saved and tested after each revision, however, I opened the form this morning work on it and the changes were no longer there. In the revision history it only shows back as far as April 10 but I made the changes on April 15. Can you help me? Am I doing something wrong or do I need to use another browser? I am using Google Chrome.

     

    Page URL:
    http://www.jotform.com//?formID=40704255510141

    My Forms saved and
  • Profile Image
    JotForm Support

    Answered by KadeJM on April 16, 2014 at 03:04 PM

    Thank You for reporting this to us. I did a couple of tests to investigate it more and I was able to replicate the same problem. As far as I know your form should save the changes including micro-changes on your form each time you exit and re-enter it or even when you change things on your form itself for you to revert back to as need be if such. I've reported this issue to our developers.

  • Profile Image
    Chief Technology Officer

    Answered by eee on April 22, 2014 at 10:01 AM

    Hi,

    Problem has been solved,

    Thank you for your patience,

    Kindest Regards,

    Ertugrul.