Suspended Account???

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    dynamicis
    Asked on July 08, 2010 at 03:27 PM

    I have another account with many forms.  It was working last night and now today is saying the account has been suspended due to phishing.  This is a HUGE mistake.  Please tell me there is someone to contact to fix this and I don't have to redo all of my forms....

    I've contacted Jotform on the contact us form, through Internlogy and twitter already.

    I'd like to get this fixed immediately as my website uses a LOT of Jotforms.

    Thank you!

  • Profile Image
    aytekin
    Answered on July 09, 2010 at 12:48 PM

    If you can't provide the username for the account, we cannot help you. Please email us the username, we will review it and if it is not for phishing we will unsuspend it quickly.

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    zairui1988
    Answered on July 10, 2010 at 10:32 AM

    i've been playing conqueronline...but my account is being error when i come to log-in...

    username: andrew1988 password: *** e-mail: choishi_zairui@yahoo.com

    please do make some action to make my account be back

    thank you

  • Profile Image
    Alphakline
    Answered on July 10, 2010 at 11:51 AM

    Zairui,

     

    I would advise you to change your password to your account immediately since you have now published it for all to see. Next time only supply your account name (NOT PASSWORD) or email tech support directly so that it's private.

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    aytekin
    Answered on July 12, 2010 at 09:55 AM

    I deleted the password from the post.

    There is no such account anyways. I still don't have your username so that I can check why your account was suspended. If you were asking for conqueronline passwords don't waste your time. Your account wouldn't be unsuspended. Phishing is forbidden in JotForm.