Can they submit form without payment?

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    lmulanaxgracebaptistcantoncom
    Asked on April 16, 2014 at 02:14 PM

    We have Paypal as our payment tool. When they click the option available, does it direct them to Paypal and can they submit the form without paying?

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    TitusN
    Answered on April 16, 2014 at 03:55 PM

    When the submit button is clicked, then the user is sent to paypal to complete the submission.

    If they do not make a payment and exit, it will not be counted as a successful submission, and will be listed as an incomplete payment.

    You can view incomplete payments as shown in this guide.

    Please let us know how we can assist further.

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    lmulanaxgracebaptistcantoncom
    Answered on April 16, 2014 at 04:10 PM
    Thank you so VERY much!!! Can you tell this is my first time using your sight!

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    TitusN
    Answered on April 16, 2014 at 04:16 PM

    You are very welcome.

    Actually, no, I could not tell you are new at using our service. :-)

    Sometimes our features require a little learning curve.

    But we make that curve less steeper - so if you should ever need clarification - assistance - let us know, and we shall do our best to assist you.

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    lmulanaxgracebaptistcantoncom
    Answered on April 16, 2014 at 04:20 PM
    Thanks, again! Your team has been fantastic!!!

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