Form Submission returning error.

  • watchhelp
    Asked on January 3, 2022 at 4:22 PM

    Hello.

    Our customers are filling out the form properly and yet are receiving the error message.

    I tested it twice, both times received error and both times hit submit again and it went through and resolved as it is supposed to .

    Data does populate back-end as expected.

    How do we resolve the error issue?


    Thanks in advance!

    Mark

    Jotform Thread 3636041 Screenshot
  • Kenneth JotForm Support
    Replied on January 3, 2022 at 7:27 PM

    Thank you for reaching support,

    Upon checking the form, I see that you have another XVerify email widget that is required:1641255799 61d3937793c1a h1 Screenshot 10

    Please delete it and let us know if the issue still persists?

    Awaiting your response.

    Best.

  • watchhelp
    Replied on January 4, 2022 at 12:55 PM
    Thanks Kenneth!
    Mark
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