What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email Alerts: How to update to reflect form revisions/additions?

    Asked by ilober on April 16, 2014 at 04:40 PM

    I have any existing form that I updated but the Email Alerts (autoresponder and notification under Setup & Embed) still show all the old values prior to editing the form. I made extensive changes so I can't know exactly where the differences between the email template and the form may be. Is there a way to just replace the Email Alerts to include the revised form or do I have to delete and recreate them?

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    JotForm Support

    Answered by Mike_T on April 16, 2014 at 05:48 PM

    Thank you for contacting us.

    We would like to recommend you to delete your current email alerts, and then recreate them. This way, you will have brand new email alerts with the correct content.

    Note, that we automatically update default email alerts, but if you change the email template, it will stop auto updating.

    Please feel free to contact us if you need any further assistance. We will be happy to help.