Email Alerts: How to update to reflect form revisions/additions?

  • Profile Image
    Asked on April 16, 2014 at 04:40 PM

    I have any existing form that I updated but the Email Alerts (autoresponder and notification under Setup & Embed) still show all the old values prior to editing the form. I made extensive changes so I can't know exactly where the differences between the email template and the form may be. Is there a way to just replace the Email Alerts to include the revised form or do I have to delete and recreate them?

  • Profile Image
    Answered on April 16, 2014 at 05:48 PM

    Thank you for contacting us.

    We would like to recommend you to delete your current email alerts, and then recreate them. This way, you will have brand new email alerts with the correct content.

    Note, that we automatically update default email alerts, but if you change the email template, it will stop auto updating.

    Please feel free to contact us if you need any further assistance. We will be happy to help.