What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm is having a hard time responding

    Asked by velizabethlynch on April 16, 2014 at 05:37 PM

    Hi,

     

    Thank you for the previous post. JotForm is having a hard time responding. Is there something wrong on my end?

    JotForm POST
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    JotForm Support

    Answered by EltonCris on April 16, 2014 at 06:59 PM

    Hi,

    We do not have downtime or slowness report from our server. Jotorm uptime status is stable. http://stats.pingdom.com/p9yo4pogtt5d/416987

    May I suggest to clear your browser's cache and cookies then check it again. If you have another browser, please check how Jotform loads there.

    If you continue to encounter slowness on your end, please let us know so we can assist you further.

    Thanks!