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cumberlandcssAsked on April 16, 2014 at 6:00 PM
A form we built for a client:
http://form.jotformpro.com/form/40707057126955
is blocked by some users Norton Antivirus which marks jotformpro.com as a phishing site.
Embarassing. Anything you or we can do?
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Elton Support Team LeadReplied on April 16, 2014 at 7:26 PM
Hi,
We sincerely apologize for any inconveniences caused.
As of checking with Norton, one of our domain jotformpro.com in which your form belongs to is currently listed as malicious due to the phishing form reported at Norton. The phishing form has been taken down already. We are now working to get this resolved by submitting a positive review at Norton particularly on the reported domain. If you would be so kind to provide your positive review as well, we would greatly appreciate it.
Simply signup an account at Norton, visit the following page and write a review.
https://safeweb.norton.com/report/show?url=jotformpro.com
Thank you!
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kevinreynoldsReplied on April 24, 2014 at 8:43 AM
We are experiencing the same issue - this has not been cleared - any updates
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TheGatheringMSWReplied on April 24, 2014 at 9:06 AM
Does this happen to just jotformpro or jotform too?
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kevinreynoldsReplied on April 24, 2014 at 9:28 AM
jotformpro only - jotform.com is OK
K
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Aytekin JotForm FounderReplied on April 24, 2014 at 11:01 AM
I think this issue is already resolved because it says "SAFE" now on this page:
https://safeweb.norton.com/report/show?url=jotformpro.com
Are you still getting that error message?
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TheGatheringMSWReplied on April 24, 2014 at 11:07 AM
No, as I researched it, it was all good!
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CarinaReplied on April 24, 2014 at 12:10 PM
Good to know. let us know if we can be of more assistance.
Thank you