When a client signs a document I created, it comes back with the signature but it doesn't include the text I have included on the form which describes

  • JimKwon
    Asked on April 16, 2014 at 8:00 PM

    what the client is signing and protects me as I print off the copy.

     

    Thanks

  • Ashwin JotForm Support
    Replied on April 16, 2014 at 10:55 PM

    Hello JimKwon,

    If I understand your question correctly, you want to display your "terms of the paragraph" in your submission email as well so that you can print that. Is that correct?

    Upon checking your form's notification email alert, I found that the question is already part of your email template. The submission email which you receive should include the text of "terms of the paragraph". 

    I cloned your form and tested it by sending a test submission. It seems to be working fine. Please check the screenshot below:

    When a client signs a document I created, it comes back with the signature but it doesnt include the text I have included on the form which describes Image 1 Screenshot 30

    Please be noted that you can also add a PDF link in your submission email and clicking on this will open the submission detail in PDF and you can take a print out as well. You need to simply add the {pdf-link} in your notification email template. Please check the screenshot below:

    When a client signs a document I created, it comes back with the signature but it doesnt include the text I have included on the form which describes Image 2 Screenshot 41

    Hope this helps.

    Do get back to us if you meant to ask something else.

    Thank you!

  • JimKwon
    Replied on April 17, 2014 at 3:10 AM
    Thanks for your quick response.

    Was your website one of the websites that was affected by the heartbleed bug and if yes was it fixed.


    Description: cid:image001.jpg@01CE83A2.52101790
    Contact us for a free, no obligation, consultation! We specialize in mortgage pre-approvals, purchases, refinances, mortgage renewals, debt consolidation, renovation refinances and second mortgages! Although we strive for accuracy, timeliness and completeness, information quoted is not guaranteed and may change at any time

    Website www.jimandlisa.ca
    Testimonials www.jimandlisa.ca/testimonials
    Pre-Approval Online Application
    Address #105-1061 Ridgeway Avenue, Coquitlam BC, V3J 1S6
    Address map http://bit.ly/14bdko5





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  • KadeJM
    Replied on April 17, 2014 at 9:51 AM

    On behalf of my colleague whom helped you here you are very welcome. As for your question about the Heartbleed Bug that is actually a separate question so I have moved it.

  • JimKwon
    Replied on April 17, 2014 at 4:10 PM
    Thank you for your response

    I tested it again and I sent it to myself and filled it out.

    When I go into “My Forms” and access this document and view submissions and print PDF I get the following and not the terms of the paragraph as you showed below. I must be missing something simple.

    · Submission Date
    2014-04-17 15:47:46
    · Applicant Name (Please Print)
    jjjjj
    · Date
    17 April, 2014
    · Description: http://www.jotform.com/uploads/JimKwon/41057577068259/263573266761781661/263573266761781661_base64_8.png
    · Please Sign




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  • JimKwon
    Replied on April 17, 2014 at 4:20 PM
    I figured it out!

    Thanks

    Description: cid:image001.jpg@01CE83A2.52101790
    Contact us for a free, no obligation, consultation! We specialize in mortgage pre-approvals, purchases, refinances, mortgage renewals, debt consolidation, renovation refinances and second mortgages! Although we strive for accuracy, timeliness and completeness, information quoted is not guaranteed and may change at any time

    Website www.jimandlisa.ca
    Testimonials www.jimandlisa.ca/testimonials
    Pre-Approval Online Application
    Address #105-1061 Ridgeway Avenue, Coquitlam BC, V3J 1S6
    Address map http://bit.ly/14bdko5





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