What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Pagamento mensal (Monthly payment)

    Asked by jupiraca on April 16, 2014 at 10:46 PM

    Eu assinei o plano premium de pagamento mensal, mas quero apenas para este mês... Nâo quero renovar para o mês que vem, como faço?


    I signed premium monthly payment plan, but I want just this month ... do not want to renew next month, how do?

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    JotForm Support

    Answered by ashwin_d on April 17, 2014 at 06:23 AM

    Hello jupiraca,

    Upon checking your account I found that you have upgraded your account with PayPal payment gateway. If you do not to renew the subscription next month, you need to simply cancel your subscription and you will not be billed again. You can cancel your subscription now also or you can cancel it on any day before May 15, 2014.

    Here are the steps to cancel your subscription through your own PayPal account:

    1. Log in to your PayPal account

    2. Find the latest payment you have made to JotForm

    3. Click on the subscription number for that transaction

    4. Click on the "Cancel Subscription" button.

    You may also like to check the following guide : https://www.paypalobjects.com/en_US/ebook/subscriptions/cancellations.html

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!