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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Im getting an error when I reply to my forms. How can I fix that?

    Asked by antelopeexpress on April 17, 2014 at 01:10 AM

    This is the most recent error I received::

    The original message was received at Thu, 17 Apr 2014 00:58:31 -0400 from adsl-69-234-181-71.dsl.irvnca.pacbell.net []


       ----- The following addresses had permanent fatal errors ----- <noreply@jotform.com>

        (reason: 552-5.2.2 The email account that you tried to reach is over quota. Please direct)


       ----- Transcript of session follows ----- ... while talking to aspmx.l.google.com.:

    >>> DATA

    <<< 552-5.2.2 The email account that you tried to reach is over quota. Please direct <<< 552-5.2.2 the recipient to <<< 552 5.2.2 http://support.google.com/mail/bin/answer.py?answer=6558 c8si3648113qab.213 - gsmtp

    554 5.0.0 Service unavailable

    <<< 503 5.5.1 RCPT first. c8si3648113qab.213 - gsmtp

  • Profile Image
    JotForm Founder

    Answered by aytekin on April 17, 2014 at 08:15 AM

    You can set a reply-to address on your form emails:



    Another way to do is to use your own SMTP server to send emails:


    If you don't have one you can use Mandrill for free: