Field Names not matching

  • JMJInsurance
    Asked on January 4, 2022 at 11:03 AM

    Please see the 2 screen shots below...the 1st one is a pdf submission in Jotform and it shows the fields as I have named them on the form. The 2nd one is the email I receive of a submission and it does not show the complete field name. How do I correct it so that the email shows the correct complete field name? Thanks.

    1641311881 61d46e896a308  Screenshot 101641311855 61d46e6fa6e64  Screenshot 21

  • Saeed Support Team Lead
    Replied on January 4, 2022 at 12:11 PM

    Hi there,

    I hope you are doing well and thanks for reaching out.

    Kindly makes changes to your template for Notification Email.

    See the steps given below:

    1641315961 61d47e79cc223  Screenshot 10

    Complete guide 👉 How to Edit the Email Template for Notifications

    Hopefully, this helps. If you need further assistance, please let us know and we are happy to help you!

  • JMJInsurance
    Replied on January 4, 2022 at 12:14 PM

    Thanks!