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KmirzAsked on January 4, 2022 at 11:45 AM
Hi, on this form (200236022099143) I have an autoresponder set to deliver a .pdf. I just tested the form and received a link to download instead of the .pdf attached to email. Link doesn't work.
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Ahmed_SReplied on January 4, 2022 at 12:49 PM
Greetings,
Thank you for contacting Jotform Support.
I've tested a cloned version of your form and wasn't able to reproduce the reported issue on my end and the PDF was attached to autoresponder email that I've received, as a double check I've cleared the cache of your forms on our servers, you can always perform this action from your side by following this guide.
Please give it a try and let us know how it goes with you, if the issue is still persistent we will need your permission to submit a test entry to your form.