Email notification: Questions are not showing correctly

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    Asked on January 04, 2022 at 01:31 PM

    Hi there... I just created an employment form and looking at my layout in Jotform it looks fine and the questions are there. After I did a test submission, the email I received it said TYPE A QUESTION ( even though in my Jotform page it shows the questions asked...

    Is there a reason why it would do this? Do I have to go into the code to fix this? Thank you!


  • Profile Image
    Answered on January 04, 2022 at 08:06 PM

    Hi there,

    I checked your form, and you have "type a question" wordings in your email template.

    See the screenshot below.

    1641344714_61d4eecacd7ee_The Easiest Onl

    I would suggest you edit your email notification, and change the text according to your preferred label.


    I hope this helps. Let us know if you need any further assistance.