Email notification: Questions are not showing correctly

  • Profile Image
    hawkram
    Asked on January 04, 2022 at 01:31 PM

    Hi there... I just created an employment form and looking at my layout in Jotform it looks fine and the questions are there. After I did a test submission, the email I received it said TYPE A QUESTION (https://jumpshare.com/v/M9XC1zHRCU8veeSoKZis) even though in my Jotform page it shows the questions asked... https://jumpshare.com/v/3eyiU2wvVUgLF6wXd6kg

    Is there a reason why it would do this? Do I have to go into the code to fix this? Thank you!

    JKHD

  • Profile Image
    Lorenz_A
    Answered on January 04, 2022 at 08:06 PM

    Hi there,

    I checked your form, and you have "type a question" wordings in your email template.

    See the screenshot below.

    1641344714_61d4eecacd7ee_The Easiest Onl

    I would suggest you edit your email notification, and change the text according to your preferred label.

    Guide: https://www.jotform.com/help/430-how-to-edit-the-email-template-for-notifications-and-autoresponders/

    I hope this helps. Let us know if you need any further assistance.